Anonymous
map-marker Asheville, North Carolina

Cannot access account

It my will not let me access my account when I get to the phone number part. It has never worked.I need to cancel the account.
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Resolved
Alba V Kss

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Change my email

I preferred my email..valba2465@***.com, I'm not using anymore the email vivancoalba60@***.com, gracias.
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Preferred solution: I don't know if I paid already and how much, does am I premium already?

Charles G Qup

To cancel my Dec 2 renewal.

I thought I already canceled this. But I see a charge pending on my credit card and I want it reversed for $119.
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Loss:
$119

Preferred solution: Full refund

Kris M Hut

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Verified Reviewer

Refund

Waiting for my refund. WI has a 3 day change your mind clause. I was on your site for less than an hour. I did not find it user friendly
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Preferred solution: Full refund

Anonymous
map-marker San Francisco, California

A feeling of discrimination civil rights humane rights violation

I'm not joking around I'm currently paying a monthly fee to keep the application bumble running and my profile picture is not being approved to verify the bumble account
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Orton Fwq

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Verified Reviewer
| map-marker Minneapolis, Minnesota

I want to cancel my app thing

I don't even see any proof and don't know how to view it that I evidently $26.77 went on a credit card of mine for one week of your dating service. I just plugged into this last night August 6th 2023. So that's my main complaint and I hope somebody there wherever your headquarters is gets back to me with an answer but at any rate I want to cancel by subscription and I want my refund fully refunded back onto my credit card. I also wanted to wear that if you actually want to view people's faces that supposedly are out there and like me oh no my God that's an added charge to see what they look like. So looks to me like every little thing with this crazy dating app you got to pay for every little damn thing well the *** with that. So yeah I want my $26.77 refunded to me on my Visa credit card. Thank you
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Mark B Tet

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Verified Reviewer

Remove your *** pop up from my cell phone

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I've got your dating app poping up on my cellular phone Samsung galaxy android, snd i c don't want and I would be in big trouble if I was married
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Cons:
  • I am not a member

Preferred solution: Apology

User's recommendation: Don't install this app

Kepler Eyy
map-marker Marina Del Rey, California

I I paid for stars and they have used many of them when I don't intend to

When Im scrolling down person profile it often hits stars when I dont intend to add its using my stars up which Im paying for
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Iraj K Cdz

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Verified Reviewer

My reason is the below my writing

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I pay fully for one monthly memberships so I couldn't send a massages to the one who I'm interested and when I'm going to send them a massage tha bumble ask me to charge me more that's doesn't make sense to me
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Loss:
$34

Preferred solution: Full refund

Kerri Z Ifg

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Verified Reviewer
| map-marker Phitsanulok, Phitsanulok Province

Politics

They asked my for more profile They praised me with 2 emails and that was last night Today they pulled 2 photos that I have had up ever since I joined
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Pros:
  • Very polite nice people to have a partner this time in life
Cons:
  • What happened to me is unbelievable and benefited the woman that
  • Fited the woman who sold me the package

Preferred solution: I’d like not to be told later something isn’t good for May weeks prior

User's recommendation: If it gets resolved I’ll brag about the corporation

April B Jwf

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Verified Reviewer

Problem logging in

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Bumble And Bumble - Problem logging in
Bumble And Bumble - Problem logging in - Image 2
Bumble And Bumble - Problem logging in - Image 3
I went to verify my identity I taking a picture Im stuck in there its saying keep doing it I keep taking pictures trying to do exactly like my profile and its not going so Im stuck in that picture mode I cant get out so if you didnt want it to be a member which Im trying to do I cant because Im stuck in there.
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Preferred solution: Be able to get out of that picture verification so I can go back in and consider being a member I was new to the site only for two days tried to fill in my Pictures at least 30 times it’s not accepting any pictures that I am posting

James M Vov

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Verified Reviewer

No personal contact

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No direction on how to use the app No representative will return your call no way of getting a hold of it as far as email they dont even take emails are terrible
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Loss:
$116
Cons:
  • No personal representative

Preferred solution: Full refund

Anonymous
map-marker Brainerd, Minnesota

I want to delete my account and subscription

Wasnt on it very long want off of it why is it so hard to delete my account and subscription please do it thankyou
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User's recommendation: Wasn’t on it long enough

Michael G Ime

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Verified Reviewer

Canceling

Could not reach a rep I need to cancel my subscription Thank you The program does not work for me Thanks for your help
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Preferred solution: Cancel my subscription

Anonymous
map-marker Easton, Pennsylvania

To figure out the match service

I have a simple question about the match featureImpossible to contact customer service..Emails dont work..Everytime I tried to send an email the deadline code doesnt work.. Than tried calling same problem.. Your company has my personal info already.. I used my phone number and gmail address to set up the profile in the first place.. Very discouraging that a simple question cant be answered easily..Honestly Im glad I didnt go for any expense yet.. I wouldnt want my bank account to be charged after this experience..
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Anonymous
map-marker Suginami-Ku, Tokyo

Account lost

I would like to recover my account My account has been lost with no reason or whats so ever so no answer no explanation I need my account And need help
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User's recommendation: Need my account back

About

Related Companies

Estee Lauder Companies, MAC Cosmetics, Aveda, Clinique, Estee Lauder

Summary

Bumble And Bumble is an e-commerce store offering variety of hair care and styling products. Shampoo and conditioner collection at Bumble And Bumble presents a series of products such as gentle, thickening, mending, seaweed, and quenching hair care solutions. Hairdresser’s sets, repair blow, all-style blow, oil heat, and grooming crème, etc. Travel kits by Bumble And Bumble present a selection of sets for sea-tossed, windswept, surf, beachy hair. Dynamic duos by B and B offer a mobile set for hair styling for those often being en route.

Bumble And Bumble reviews and complaints

Bumble And Bumble is ranked 487 out of 1752 in Cosmetics and Personal Care category

Area Served

USA

Payment Methods

VISA

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